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Terms and Conditions

Algemene voorwaarden van Body Care voor Mannen in Amsterdam.

Article 1 – Definitions

In these general terms and conditions, the following definitions apply:

  • Entrepreneur: Body Care voor Mannen, established in Amsterdam.

  • Consumer: Natural person who purchases a treatment or product.

  • Treatment: Any body, skin, care, or hair removal treatment performed by the entrepreneur, including treatments of intimate areas.

  • Intimate area: Groin area, pubic area, intergluteal cleft, buttocks, and surrounding areas.

  • Agreement: Appointment for a treatment and/or purchase of products via the webshop or in the studio.

  • No-show: Failure to attend an appointment without timely cancellation.

  • Force majeure: Circumstances beyond the entrepreneur’s or
    the consumer’s control.
     

Article 2 – Identity of the Entrepreneur

Body Care voor Mannen
Kanaalstraat 180/1
1054 XR Amsterdam
Telephone: +31 6 13400855
E-mail: info@bodycarevoormannen.nl
Chamber of Commerce (KvK): 78732670
 

TREATMENTS (STUDIO)

Article 3 – Appointments and Formation of Agreement

An agreement is concluded once an appointment has been confirmed (online, by telephone, or via WhatsApp).
The entrepreneur reserves the right to refuse an appointment without stating reasons.
Treatments are performed exclusively on persons aged 18 and older.
 

Article 4 – Cancellation and No-Show

Cancellation or rescheduling is free of charge up to 24 hours before the appointment.
In case of cancellation within 24 hours or a no-show, 100% of the reserved amount will be charged.
Late arrival will shorten the treatment time without price reduction.
Cancellation is only possible via WhatsApp or by telephone.
 

Article 5 – Advance Payment

The entrepreneur may require full or partial advance payment at the time of booking.
Without payment, the appointment may automatically lapse.
Advance payments will not be refunded in case of late cancellation or no-show.
 

Article 6 – Health and Duty to Inform

  1. The consumer is obliged to provide all relevant medical information prior to the treatment, including:

  • Skin conditions

  • ​Allergies

  • Medication use

  • STDs or infections

  • Recent surgeries

  1. ​If the consumer provides incorrect or incomplete information, the entrepreneur is not liable for any consequences.

  2. ​The entrepreneur may refuse a treatment in case of:

  • Skin infections

  • Open wounds

  • Contagious diseases

  • Inappropriate or boundary-crossing behavior
     

Article 7 – Intimate Treatments and Code of Conduct

  1. Treatments of intimate areas are performed exclusively for professional and therapeutic purposes.

  2. Sexually suggestive behavior, comments, or actions will result in immediate termination of the treatment without refund.

  3. The entrepreneur reserves the right to refuse future appointments.
     

Article 8 – Results and Expectations

  1. Results of skin or hair removal treatments vary per individual.

  2. The entrepreneur does not guarantee specific results.

  3. Mild redness, sensitivity, or skin reactions after a treatment are considered part of the normal recovery process.

​​​Article 9 – Liability

  1. The entrepreneur is only liable for direct damage resulting directly from gross negligence.

  2. Liability is limited to a maximum of the amount of the relevant treatment.

  3. The entrepreneur is not liable for:

  • Allergic reactions

  • Skin irritation under normal aftercare

  • Damage resulting from improper aftercare by the consumer

  • Indirect or consequential damages
     

PRODUCTS AND WEBSHOP

Article 10 – Right of Withdrawal (Products)

  1. Products may be returned within 14 days of receipt.

  2. Products must be unopened and unused.

  3. Sealed hygiene products whose seal has been broken cannot be returned.

  4. Return shipping costs are borne by the consumer.

  5. Refunds will be made within 14 days after receipt of the returned product.
    ​

Article 11 – Exclusion of Right of Withdrawal (Services)

The right of withdrawal expires once a reserved treatment has been fully performed with the prior consent of the consumer.
 

Article 12 – Gift Vouchers

  1. Gift vouchers cannot be exchanged for cash.

  2. The validity period is stated on the voucher.

  3. Loss or theft does not entitle the holder to replacement.

  4. Gift vouchers purchased in the studio are excluded from the right of withdrawal.
    ​

GENERAL PROVISIONS

Article 13 – Prices

  1. All prices include VAT.

  2. Obvious pricing errors may be corrected.
    ​

Article 14 – Force Majeure entrepreneur

  1. In case of force majeure, the entrepreneur may reschedule appointments.

  2. If performance becomes permanently impossible, any amount already paid will be refunded.


Article 15 – Force Majeure consumer

  1. If a consumer is unable to attend a scheduled appointment due to circumstances beyond their control (force majeure), the consumer must notify the business as soon as possible.

  2. A request to reschedule an appointment due to force majeure will only be considered after the consumer has provided evidence or a clear explanation of the situation.

  3. If the business approves the request on the grounds of force majeure:
    a. the consumer must reschedule the appointment within 14 days of the original appointment date;
    b. the rescheduling must take place in consultation with the business;
    c. the standard cancellation and no-show policy remains applicable (as described in Article 4 of these terms and conditions).

  4. The business reserves the right not to approve a request to reschedule an appointment due to force majeure if insufficient justification has been provided.
     

Article 16 – Privacy and Camera Surveillance

  1. Personal data is processed in accordance with the GDPR.

  2. Camera surveillance may be present in the entrance area for security purposes.

  3. Camera footage is stored for a maximum of 24 hours, unless required for investigation.
    ​    ​

Article 17 – Complaints

  1. Complaints must be submitted in writing or by email within 7 days.

  2. The entrepreneur will respond within 14 days.

  3. Parties will strive to reach a solution by mutual consultation.
    ​    ​

Article 18 – Applicable Law

  1. All agreements are governed by Dutch law.

  2. Disputes shall be submitted to the competent court in Amsterdam.

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